We will respond to the COVID-19 virus with the health and wellbeing of our team and our service users as our first priority at all times. We will continue to update this page regularly as the situation progresses.
We hope you continue to keep well and safe and as this New Year starts with additional challenges for us all. As the spread of Coronavirus accelerates across the country, the Government announced that from Wednesday 4th January 2021, we move into a National Lockdown once again.
I Support Behaviour is taking a proactive, holistic approach in how we handle the coronavirus outbreak. The health of the individuals we support and our staff is our top priority when making decisions around our services. We are doing all we can to minimise the risk of infection for all. We’ve been keeping up to date with guidance from the government and the Public Health England and implementing it with staff and members as appropriate.
We continue to operate a hybrid model of face to face support and assessment, alongside remote/ digital work whenever appropriate. We review this working model monthly or as Government restrictions are announced that affect our work. Many of our staff have been vaccinated, and all our staff continue to socially distance and wear PPE.
We hope for brighter, healthier months ahead, and our services remain open. Please do not hesitate to email or phone us with any query, however big or small
The team at I support Behaviour welcomes the government announcement that we will be returning to a 3 tiered system in England. For many of the individuals we support, this will mean return to access to the community, the gym, shops and places of leisure. This is likely to have a tremendously positive impact on their lives and the lives of their families. The guidelines for Tier 2 will provide a better environment for our team to work on each individuals' goals, which often involve independent skills such going to local shops. We will continue to work remotely whenever this is appropriate. Our team have certificates in the use of Personal Protective Equipment, and will continue to use this as required until the crisis is starting to abate.
The team at I Support Behaviour have managed our service proactively through the first phases of the Covid 19 pandemic. We have provided and trained our staff in the use of PPE. The Team at I Support Behaviour have worked tirelessly to keep the individuals we support safe, well and continuing to enjoy a good quality of life. We have been successful in those objectives. Given the rise in Covid 19 transmission, we are now seeing a second wave of infection in London and the South East. We are experiencing increasing restrictions on the way we live our lives. We continue to work face to face and remotely, to support individuals and their families, and to offer training to professionals and organisations. The feedback for our training is always very positive.
We will continue to provide our service wherever possible using alternative methods.
We have had discussions with senior colleagues at NHS England Transforming Care teams, who see our service as essential. Where we can no longer visit service users in person, we will continue to provide a full service via alternative channels. We are following the NHS recommendations for providing services remotely which can be found here: https://www.england.nhs.uk/coronavirus/community-social-care-ambulance/
Our team have the necessary equipment to continue to provide a full service remotely, including:
We update our covid-19 risk assessment regularly in line with government guidance to reflect the current covid-19 situation. The majority of our team have had at least the first covid-19 vaccination and some of the team are now being offered the second jab.
☑ Delivering training, supervision and guidance remotely
☑ Carrying out consultations, data reviews and analysis
☑ Writing reports and reviewing and updating support plans
☑ Replacing face-to-face sessions with video conference sessions with service users, service managers, support staff, families and carers via Skype, Zoom, WhatsApp or other preferred channels
☑ Supporting our service users to understand COVID-19 and their role in protecting themselves and others using personalised visual and multi-media resources where appropriate
We are also planning additional tools and services to support our service users and their families and carers over the coming weeks, including:
☑ Setting up an I Support Behaviour YouTube channel to deliver training and video blogs
☑ Developing our Facebook page and online resources to support families/services
☑ Using social media and finding new and creative ways to support service users remotely
We are continuing to accept new referrals. We are able to carry out assessments, develop support plans and train and support families, carers and support staff remotely.
If you would like to discuss a new referral please call us on 01923 693741 or
or email email@example.com
We can deliver our range of training courses remotely via video conferencing to families, school and nursery staff, residential support staff and any other services working to support people with autism, learning disabilities and behaviours that challenge. Our experienced team can develop a bespoke training programme to suit your audience via Zoom, Skype or your preferred video conferencing technology.
For more information about remote training options for your team please contact us on 01923 693741 or by email at: firstname.lastname@example.org
This is an overview of some of our actions that have been implemented to help protect our team and minimise the risk of spreading COVID-19:
We are publishing regular communications providing advice, recommendations and processes to reduce the risk of infection across our team, in line with the recommendations of the public health authorities and the World Health Organisation (WHO). Our staff assess themselves and their cohabiters daily for COVID-19 symptoms and will follow self-isolating and reporting processes if at risk.
To protect the welfare of our staff team and minimise person-to-person contact, we are restricting non-essential business travel until further notice. We are using video and conference calls as the primary media for meetings.
In line with government guidelines, staff who are able to work from home have been directed to do so. The team have been provided with the relevant equipment, software and supervision to ensure continuity of service.
In line with government guidelines, we have identified team members who are classified as vulnerable due to pregnancy or an underlying health condition. Processes and provisions have been made to ensure vulnerable team members are supported.
We understand how confusing and frightening the coronavirus pandemic and the public reaction has been for some people with autism, learning disabilities and behaviours that challenge.
The following links and resources about COVID-19 may be helpful to people with autism, learning disabilities and behaviours that challenge and their families, carers and support teams:
☑ Dr Edwin Jones, Bild PBS Adviser, speaks about Positive Behaviour Support during the COVID-19 emergency: www.bild.org.uk/what-is-essential-care/
☑ Government advice to help adults with caring responsibilities look after the mental health and wellbeing of autistic children and young people: www.gov.uk/government/publications/
☑ Government guidance on social distancing, including easy-read guides on social distancing and staying at home: www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people
☑ Autistica webpage about coping with the uncertainty of Coronavirus: www.autistica.org.uk/what-is-autism/coping-with-uncertainty
☑ National Autistic Society guidance on coronavirus and useful information: www.autism.org.uk/services/helplines/coronavirus.aspx
☑ Resources for Autism information and helpline: https://resourcesforautism.org.uk/covid-19-update/
☑ Peter Vermeulen’s tips to get through these difficult times if you have autism or if you are a parent of a child on the spectrum: https://petervermeulenblog.wordpress.com/2020/03/16/autism-and-the-corona-virus-20-tips/
☑ James Sinclair’s go-to guide for autism coronavirus support: https://autisticandunapologetic.com/2020/03/20/autism-covid-19-how-to-support-autistic-people-during-the-coronavirus-pandemic/
I Support Behaviour
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